Privacy Policy

1. Identity & Contact

• Legal Name: Georgian Transfer
• Company Code: 61004010858
• Address: Tamarashvili 13, Tbilisi, Georgia
• Phone: +995 577 67 34 00
• Email: [email protected]

This policy covers data processed through our website, booking forms, communication channels (phone, WhatsApp/Telegram), and service provision.

2. Scope

This policy applies to georgiantransfer.com and related subdomains. Payment data is processed exclusively by trusted payment providers and is never stored by us.

3. Categories of Data Collected

• Identity & Contact: Name, surname, email, phone.
• Booking Data: Pickup/drop-off, date/time, passengers, luggage, special notes.
• Communications: Email, phone, WhatsApp/Telegram correspondence.
• Technical Data: IP, browser/device, cookies, analytics interactions.
• Payment Status: Confirmation/failure info (card numbers are not stored).

4. Purposes & Legal Bases

Purposes

Managing bookings and customer support. Providing safe and lawful transfer services. Billing and payment processes. Analytics and service improvement. Legal compliance and dispute resolution.

Legal Bases

Contract performance (to deliver your booking). Legitimate interests (security, fraud prevention, quality). Legal obligation (tax, accounting, regulatory duties). Consent (optional marketing communication).

5. Sharing with Third Parties

Service providers (hosting, email/SMS, analytics). Drivers/partners (limited booking info). Payment providers. Authorities (where legally required).

6. Cookies

We use cookies for session management, analytics, and site performance. You can manage cookies through your browser settings.

7. Data Retention

Data is kept only as long as necessary for service delivery and as required by law (e.g., accounting records).

8. International Transfers

Some providers may store or process data outside Georgia. Safeguards include adequacy decisions or standard contractual clauses.

9. Security Measures

TLS/HTTPS encryption. Access controls and audit logs. Confidentiality contracts with processors. Data minimization principles.

10. Your Rights

You have the right to: Access your personal data. Request correction of inaccurate data. Request erasure where legally possible. Object to or restrict certain processing. Data portability in a structured format. Withdraw consent at any time (without affecting prior lawful processing).

To exercise your rights, contact us at [email protected].

11. Contact

For privacy inquiries or rights requests, please contact:

• Email: [email protected]
• Phone: +995 577 67 34 00

12. Changes to Policy

This policy may be updated from time to time. The latest version will always be published here with the "Last Updated" date.